The design’s objective is the documentation of all requirements and objectives, the conception of the target architecture, and the planning of the implementation of the target architecture. Based on the knowledge gained during the evaluation phase, we strive to plan everything that’s necessary in order to successfully implement the improvement aimed at the corporate goals in the next phase.

This phase is characterized by activities for documenting requirements and objectives, identification and design of business components that are supposed to be improved as well as planning the implementation phase. Our consultants are trained and certified regarding the applied methodologies and have gained extensive experience in consultancy projects at their command.

When offering consulting services, best-practice innovations focuses on services, processes, customers, costs, consumption, risks, sourcing, and contractual obligations of IT organizations and shared service centers.

Depending on the objective and focus, we use different methodologies and procedures. Follow the links in the list below in order to receive more information about the procedures that we often use in our consulting projects:

  • Requirements management
  • Accelerated process design
  • Service metrics & KPIs
  • IT balanced score card